Player Assistance & Operations

Citizen Support &
Help Center

Find immediate answers to common technical setups, connection guides, gameplay rules, or reach out directly to our specialized department desks on Discord.

Knowledge Base

Frequently Asked Questions

Everything you need to know about connecting, configuring 3D voice, troubleshooting crashes, careers, and roleplay mechanics.

1. Join the discord server by pressing the button on the top right side on our website.
2. Apply for your Visa.
3. Once applied, our staff member will review and notify you regarding your application.
4. Once accepted, you need to attend the Voice Process (VP).
5. Once you have successfully passed the VP process, our Immigration officer will guide you how to fly into our Atlantic city.

Atlantic Roleplay uses high-fidelity built-in 3D positional audio. Ensure your microphone is detected and enabled in MTA Settings > Audio > Voice. Adjust your microphone sensitivity and set your push-to-talk key (default: Z or Caps Lock). Remember: maintaining a working microphone is strictly mandatory in the city.

1. Navigate to MTA San Andreas 1.6\mods\deathmatch\resources and delete the Atlantic server cache folder if a resource download corrupted.
2. Delete gta_sa.set located inside your Documents\GTA San Andreas User Files.
3. Ensure your GTA:SA folder is free of conflicting third-party CLEO scripts, ENB shaders, or modified D3D9.dll files.
4. Right-click MTA.exe and select Run as Administrator.

Yes! Playing on Atlantic Roleplay is 100% free. All jobs, factions, vehicles, properties, and economy systems are accessible through in-game roleplay progression and character earnings without any pay-to-win barriers.

Department recruitment is conducted through Discord application channels. Head to the recruitment desk for your desired service (APD Police, AMD EMS, Mechanic, or Taxi), complete the candidate form, and attend the scheduled voice interview and training academy.

Immediately notify the involved parties by posting in the Discord #crash-reports channel with your character name, ID, and a screenshot of the crash window. Reconnect to the server within 5 minutes and return to the scene location to resume the roleplay flow and prevent combat logging sanctions.

Yes, once your primary character reaches Level 5. One of your characters must actively serve in a government department (Police APD or Medical AMD). Wealth transfer between characters is strictly prohibited, and a 10–15 minute cooldown applies when switching characters (no scenario participation for 10 minutes).

Visit official car dealerships across San Andreas to test-drive and purchase vehicles using your in-game bank balance. Register your vehicle at the RTO Office, take it to the Mechanic Department for performance tuning and underglow customization, or interact with real estate agents for player-owned houses.

Green Zones (Hospital, Police Station, Garages, Bank, Job locations, Interiors) are complete peace zones where violent crime, kidnapping, and combat are strictly forbidden. Red Zones (Gun Grind, Mat Run, Crystal Cooking, Mr_X) are illicit operation areas where hostile shootouts are also prohibited inside the perimeter.

Do not break character in-game. Save your unedited video clip (via Medal.tv, OBS, or GeForce Experience showing timestamps, audio, and player IDs) and open a Player Report ticket in our Discord. Our staff team will impartially review the situation and take appropriate action.

Assistance Pathways

Select Support Department

Choose the department that matches your issue for direct assistance with our staff team on Discord.

Technical & Crash Fixes

Resolve MTA:SA loading crashes, clear client cache, configure graphics settings, and setup in-game 3D proximity voice audio.

View Setup Guides

Character & Inventory Support

Lost assets due to server restarts, MTA serial migration, property key sync, or character slot linkage inquiries.

Open Discord Ticket

Player Reports & RP Disputes

Submit video evidence for RDM, VDM, Fear RP violations, or combat logging. Staff mediate and review incidents fairly.

Submit Video Report

Store & Donation Perks

Priority queue activation, custom vehicle plate registration, tier rewards delivery, and transaction assistance.

Contact Store Support

Whitelisted Careers & Departments

Apply for Police Department (APD), EMS (AMD), Mechanic Department, or Taxi Department recruitment academies.

Apply On Discord

Ban Appeals & Dispute Desk

If you believe a ban was issued in error or wish to demonstrate reformed conduct after a cooldown period, submit a formal appeal.

Open Appeal Ticket